hpibet Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and hpibet ("hpibet," "we ," "us," or "our") governing your access to and use of the hpibet online gaming platform available at https://hpibet.app and all associated services, features, content, and applications (collectively, the "Platform").

By registering an account, accessing the Platform, or using any of hpibet's services, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not agree to these Terms, you must immediately cease using the Platform and close your account. Continued use of the Platform following any amendments to these Terms constitutes your acceptance of the revised Terms.

To register and maintain an account on hpibet, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age, in compliance with Philippine online gaming regulations as administered by the Philippine Amusement and Gaming Corporation (PAGCOR).
• You must be a natural person and not a corporation, partnership, trust, or other legal entity.
• You must be legally permitted to participate in online gaming activities under the laws of your jurisdiction of residence.
• You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law.
• You must not be an employee, director, officer, or agent of hpibet, or an immediate family member of any such person.
• You must not have been previously excluded or banned from the hpibet Platform for any reason.
• You must have full legal capacity to enter into a binding contract under Philippine law.

hpibet reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification documents within the timeframe specified by hpibet may result in suspension or permanent closure of your account.

To access the full range of hpibet services, you must register a player account. The following conditions apply to account registration and maintenance:

3.1 Single Account Policy. Each player is permitted to hold only one (1) active account on the hpibet Platform. The creation of multiple accounts by a single individual, whether using the same or different personal details, is strictly prohibited. hpibet employs technical and manual measures to detect duplicate accounts. Where duplicate accounts are identified, all associated accounts may be suspended and balances forfeited.

3.2 Accurate Information. You are required to provide accurate, complete, and current information during registration, including your full legal name, date of birth, residential address, and valid contact details. You must promptly update your account information if any details change.

3.3 Account Security. You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. hpibet will not be liable for any losses arising from unauthorized access to your account resulting from your failure to maintain adequate security of your credentials. You must notify hpibet immediately if you suspect unauthorized access to your account.

3.4 Identity Verification (KYC). hpibet is required to verify the identity of all players as part of its Know Your Customer (KYC) obligations. You may be required to submit government-issued identification, proof of address, and proof of payment method ownership before deposits, withdrawals, or bonus claims are processed. Accepted identification documents include Philippine National ID, passport, driver's license, SSS ID, GSIS ID, and other government-issued photo IDs.

3.5 Account Closure. You may request closure of your hpibet account at any time by contacting customer support. hpibet reserves the right to close or suspend any account at its sole discretion, including where it suspects fraud, money laundering, breach of these Terms, or any other conduct detrimental to the integrity of the Platform.

4.1 Deposits. hpibet accepts deposits via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard. The minimum deposit amount is ₱100. Deposits are generally credited to your hpibet account instantly for e-wallet transactions and within one (1) banking day for bank transfers. hpibet does not charge fees on deposits, though your payment provider may apply their own charges.

4.2 Withdrawals. Withdrawals are processed to the same payment method used for the most recent deposit, subject to KYC verification. The minimum withdrawal amount is ₱200. hpibet targets a withdrawal processing time of under five (5) minutes for verified accounts using GCash or PayMaya. Bank transfer withdrawals may take one (1) to three (3) banking days depending on the receiving institution.

4.3 Withdrawal Conditions. Before a withdrawal can be processed, you must have:

• Completed identity verification (KYC) to hpibet's satisfaction;
• Met any applicable wagering requirements on bonus funds;
• Not triggered any fraud or suspicious activity flags on your account;
• Provided a valid and verified withdrawal method in your name.

4.4 Currency. All transactions on the hpibet Platform are conducted in Philippine Peso (PHP / ₱). hpibet is not responsible for any currency conversion fees applied by your bank or payment provider.

4.5 Refused Transactions. hpibet reserves the right to refuse or reverse any deposit or withdrawal transaction where it has reasonable grounds to suspect fraud, money laundering, or breach of these Terms.

5.1 General Bonus Terms. All bonuses, free spins, cashback offers, and other promotional credits offered by hpibet are subject to specific terms and conditions that will be communicated at the time the promotion is offered. In the event of any conflict between promotion-specific terms and these general Terms, the promotion-specific terms shall prevail.

5.2 Wagering Requirements. Unless otherwise stated, all bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier will be specified in the relevant promotion terms. Wagering requirements must be met within the validity period of the bonus; unused bonus funds will expire at the end of the validity period.

5.3 Bonus Abuse. hpibet strictly prohibits bonus abuse in any form, including but not limited to:

• Creating multiple accounts to claim the same bonus more than once;
• Coordinating with other players to exploit bonus terms;
• Using bonus funds in a manner designed to circumvent wagering requirements;
• Providing false information to qualify for a promotion.

Where hpibet determines that bonus abuse has occurred, it reserves the right to void all bonuses and associated winnings, suspend the player's account, and recover any funds withdrawn as a result of the abuse.

5.4 Modification of Promotions. hpibet reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Players who have already opted into a promotion at the time of modification will be subject to the terms in effect at the time of opt-in, unless the modification is required by law or regulatory directive.

6.1 Fair Play. All games available on the hpibet Platform use certified random number generators (RNGs) to ensure fair and unpredictable outcomes. Game results are independently verified and cannot be manipulated by hpibet or any player.

6.2 Technical Malfunctions. In the event of a technical malfunction, system error, or game interruption, hpibet reserves the right to void affected game rounds and return stakes to the player's account. hpibet will not be liable for any losses or missed winnings resulting from technical issues beyond its reasonable control.

6.3 Disputed Results. If you believe a game result is incorrect, you must notify hpibet customer support within seventy-two (72) hours of the disputed event. hpibet will investigate the matter and its decision shall be final and binding.

6.4 Bet Limits. Minimum and maximum bet limits apply to all games on the Platform. These limits are displayed within each game interface and may be adjusted by hpibet at any time. hpibet reserves the right to impose individual bet limits on any player account at its sole discretion.

The following conduct is strictly prohibited on the hpibet Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to relevant law enforcement or regulatory authorities:

• Registering or using an account on behalf of another person;
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform;
• Engaging in any form of cheating, collusion, or match-fixing;
• Attempting to exploit software bugs, glitches, or vulnerabilities;
• Using the Platform for money laundering, terrorist financing, or any other illegal financial activity;
• Providing false, misleading, or fraudulent information to hpibet;
• Engaging in chargebacks or payment reversals in bad faith;
• Harassing, threatening, or abusing hpibet staff or other players;
• Attempting to gain unauthorized access to hpibet's systems or other player accounts.

hpibet is committed to promoting responsible gaming and providing tools to help players maintain control of their gaming activity. We recognize that gambling can become problematic for some individuals, and we take our duty of care seriously.

8.1 Self-Exclusion. Players may request self-exclusion from the hpibet Platform for periods of 24 hours, 7 days, 30 days, 90 days, or permanently. During a self-exclusion period, your account will be suspended and you will not be able to log in, deposit, or place bets. Self-exclusion requests must be submitted to customer support and will be processed within 24 hours.

8.2 Deposit Limits. Players may set daily, weekly, or monthly deposit limits on their accounts. Limit reductions take effect immediately; limit increases are subject to a 72-hour cooling-off period before taking effect.

8.3 Reality Checks. hpibet provides optional session time reminders to help players monitor the duration of their gaming sessions. These can be configured in your account settings.

8.4 Underage Gambling Prevention. hpibet employs age verification procedures to prevent access by persons under 21 years of age. If you are aware of an underage person accessing the Platform, please contact our support team immediately.

For more information on responsible gaming resources available in the Philippines, please visit our Responsible Gaming page.

All content on the hpibet Platform, including but not limited to software, text, graphics, logos, icons, images, audio clips, game interfaces, and the overall design and layout of the Platform, is the exclusive property of hpibet or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Platform without the prior written consent of hpibet.

The hpibet name, logo, and all related marks are trademarks of hpibet. You may not use these marks without the prior written permission of hpibet.

To the maximum extent permitted by applicable Philippine law, hpibet shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption.

hpibet's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your hpibet account in the thirty (30) days immediately preceding the event giving rise to the claim.

hpibet does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

hpibet collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

hpibet implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and hpibet cannot guarantee absolute security.

For full details on how hpibet handles your personal information, please review our Privacy Policy.

hpibet reserves the right to amend, update, or replace these Terms at any time. Where changes are material, hpibet will provide reasonable notice to registered players via email or a prominent notice on the Platform prior to the changes taking effect.

Your continued use of the Platform following the effective date of any amendments constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request closure of your account.

It is your responsibility to review these Terms periodically to stay informed of any updates. The date of the most recent revision is displayed at the top of this page.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall first be submitted to hpibet's internal dispute resolution process. Players must submit a formal complaint to hpibet customer support and allow a minimum of thirty (30) days for resolution before pursuing any external remedy.

If a dispute cannot be resolved through hpibet's internal process, it shall be subject to the exclusive jurisdiction of the competent courts of the Republic of the Philippines. Players may also have the right to refer complaints to PAGCOR or other applicable regulatory bodies.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the hpibet support team. Our customer support agents are available 24 hours a day, 7 days a week.

You may reach us by email at: [email protected]

Please note that this email address is provided for informational purposes only and is displayed as plain text. For the fastest response, we recommend using the live chat feature available on the hpibet Platform after logging in to your account.